Our Services
Same-Day Plumbing Repairs in Carrollton, TX
We're open Monday–Friday, 7am–5pm, and for urgent plumbing problems that come in during those hours, we do our best to get to you the same day. We don't offer 24/7 or after-hours emergency dispatch — here's exactly what that means for you, what counts as urgent, and what to do if something comes up outside business hours.
Same-Day Response
Urgent calls during business hours get priority scheduling.
Mon–Fri, 7am–5pm
Our hours, clearly — no after-hours dispatch to promise and miss.
No Service-Call Fee
No diagnostic or trip charge, even for urgent same-day calls.
On this page
Our Hours: Monday–Friday, 7am–5pm
Carrollton Plumbing Service, Inc. is open Monday through Friday, 7am to 5pm, closed weekends. We want to be upfront about that rather than advertise round-the-clock availability we can't back up — when you call us during business hours with an urgent problem, you're talking to a real local plumber who can prioritize getting to you, not a dispatch line for a service we don't offer.
What Counts as Urgent
Urgent, same-day situations include a burst or actively leaking pipe, a sewage backup, no water to the home, a water heater leaking heavily, or a gas smell (see the gas safety note below). These are the calls we prioritize over routine scheduling — call us at 972-820-0565 as soon as you notice the problem during business hours and we'll do our best to get someone to you that same day.
What Happens After Hours
If a plumbing problem comes up outside our Monday–Friday, 7am–5pm hours, text us or leave a message through our contact page and we'll respond first thing the next business day. In the meantime, for an active leak or burst pipe, the single most useful thing you can do is shut off your home's main water valve — that stops the damage from getting worse while you wait.
Find Your Main Shut-Off Valve Before You Need It
Every homeowner should know where their main water shut-off valve is before there's an emergency, not during one. It's typically located where the water line enters the house — near the water heater, in a garage, a utility closet, or an exterior wall on the street side of the home. Turning it clockwise stops all water to the house, which is the right first move for a burst pipe or major leak at any hour.
If You Smell Gas
A gas smell is different from a plumbing emergency and needs a different response: leave the house immediately, do not flip any light switches or create a spark, and call 911 or your gas utility from outside the home first. Once the utility has made the property safe, call us to handle any plumbing or gas line repair that's needed.
Do You Offer 24/7 Emergency Plumbing?
No — and we'd rather tell you that directly than have you assume otherwise. We're a Monday–Friday, 7am–5pm local plumbing company. What we do offer is same-day priority for urgent calls placed during those hours, a text/message option for anything that comes up after hours (with a response first thing the next business day), and honest guidance — like the shut-off valve tip above — for handling the moments in between.
What Does It Cost?
Every home is different, but here are typical ranges so you know what to expect. We always confirm an upfront price before any work begins — and we offer financing on larger jobs.
Service call / diagnostic
No fee
Same-day urgent repair
Call for pricing
Standard repair
$150–$450
After-hours message response
Next business day
Prices are typical estimates for the Carrollton, TX area and vary by scope. Call 972-820-0565 for an exact quote.
Why Carrollton Homeowners Call Us First
Licensed & insured
TX Master Plumber Lic. #M-15249 — real residential plumbing professionals, not day laborers or subcontractors.
Upfront, honest pricing
We tell you exactly what we find and give you clear options before we start — no pressure, no surprises.
Backed by a warranty
1-year workmanship warranty on all repairs. We stand behind our work.
What to Expect During Your Service Call
1. Diagnose: We inspect the issue and explain what we find in plain language.
2. Recommend: You get clear options and an upfront price — we tell you what we'd do if it was our own home.
3. Resolve: We complete the work cleanly and verify everything is right before we leave.
Frequently Asked Questions
Do you offer 24/7 emergency plumbing? +
No — we're a Monday–Friday, 7am–5pm local plumbing company and don't offer after-hours or 24/7 dispatch. What we do offer is same-day priority for urgent calls placed during business hours, and a text/message option for anything that comes up after hours, with a response first thing the next business day.
What counts as an urgent, same-day plumbing problem? +
A burst or actively leaking pipe, a sewage backup, no water to the home, or a water heater leaking heavily are the kinds of calls we prioritize for same-day response during business hours.
What should I do if a pipe bursts after hours? +
Shut off your home's main water valve immediately — that stops the damage from getting worse. Then text us or leave a message and we'll respond first thing the next business day to schedule the repair.
Where is my main water shut-off valve? +
It's typically located where the water line enters the house — near the water heater, in a garage, a utility closet, or an exterior wall on the street side of the home. Turning it clockwise shuts off all water to the house.
I smell gas — what do I do? +
Leave the house immediately, do not flip any light switches, and call 911 or your gas utility from outside the home first. Once the utility has made the property safe, call us for any needed plumbing or gas line repair.
How fast can you get to my home for an urgent call? +
For urgent issues called in during business hours (Mon–Fri 7am–5pm), we do our best to get there the same day. Non-emergency service is usually scheduled within 1–2 days.
No tricks — just honest plumbing in Carrollton
We're ready when your family needs us (even on the spookiest days)
Licensed & insured — 1-year workmanship warranty on all repairs — financing available