Privacy Policy
Last updated: 2026-06-07
Who we are
Carrollton Plumbing Service, Inc. ("we", "us") operates https://www.carrolltonplumbingservice.com. We provide plumbing services in Carrollton, TX and surrounding North Texas cities.
Information we collect
When you contact us through our website form, by phone, or by email, we collect the information you provide — typically your name, phone number, email, city, and a description of your plumbing need. We also collect anonymous usage data through Google Analytics (pages visited, device type, approximate location) to improve our site, and we may log your IP address and browser type with your submission to help prevent spam and abuse.
How we use your information
We use your information to respond to your request, schedule and provide service, follow up about your project, send service-related communications, and meet our legal and business obligations. We do not sell or rent your personal information to third parties.
Phone calls & text messages (SMS)
By providing your phone number and submitting our contact form (or otherwise giving us your number), you consent to receive phone calls and text messages from Carrollton Plumbing Service, Inc. regarding your inquiry and service, including via automated technology where applicable. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP to any message from us; reply HELP for help. Opting out of texts will not stop service-related phone calls you have requested.
Sharing with service providers
We share information only with the vendors that help us operate — for example, our website host, analytics provider (Google), email provider, telephone/SMS provider, payment processor, and scheduling software. These providers may only use your information to perform services for us.
Cookies & analytics
Our site uses Google Analytics, which sets cookies to measure traffic. You can disable cookies in your browser or opt out of Google Analytics using Google's browser add-on. We do not use cookies to sell your data.
Third-party links & reviews
Our site may link to or display content from third parties (for example, our Google Business Profile, its map, and review information). Those services are governed by their own privacy policies, which we do not control.
Data retention
We keep contact and service records only as long as necessary to serve you and to meet our legal, tax, and business obligations.
Children's privacy
Our site is intended for adults and is not directed to children under 13, and we do not knowingly collect information from them.
Your choices & rights
You may request that we access, correct, or delete the contact information you've shared with us, or that we stop contacting you, by emailing alexandra@carrolltonplumbingservice.com or calling 972-820-0565. Texas residents and residents of other states may have additional rights under applicable law.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent changes.
Contact
Questions about this policy? Call 972-820-0565 or email alexandra@carrolltonplumbingservice.com.